Apple has announced that it will soon let developers reply to reviews on the iPhone, iPad and Mac App Stores. As part of the iOS 10.3 release notes, the company says that by the time iOS 10.3 is available to customers, developers will be able to respond to customer reviews on the App Store.
2018 Destroyed a good 2017 WWDC app The new 2018 version of this WWDC app is about useless on my iPad. It violates many of Apple’s own human interface rules! First, none of the session titles are visible (they are cut off). Second, they now use that silly (unprofessional looking) horizontal scroll where there is full bleed on the right margin. May 11, 2017 With this, Microsoft is closing the loop for most developers and is getting a step closer to its goal of positioning Windows 10 as the preferred operating system for cross-platform development. Jun 14, 2017 As part of this transition, the company is allowing developers to apply for a modified Mac mini with an A12Z chip and 16GB of RAM to develop and test their apps on a Mac. Xamarin.Mac exposes the complete macOS SDK for.NET developers to build native Mac applications using C#. Jun 28, 2017 At WWDC 2017, we announced new apps submitted to the Mac App Store must support 64-bit starting January 2018, and Mac app updates and existing apps.
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This is a major breakthrough enhancement as developers have been asking Apple for better ways to interact with customers for a long time.
Developer feedback will be displayed publicly on the App Store reviews page for all customers to see. This means an unfair review can now be countered by an official explanation from the makers of the applications. Users will be able to report developers who abuse the system.
When iOS 10.3 ships to customers, you will be able to respond to customer reviews on the App Store in a way that is available for all customers to see. (This feature will also be available on the Mac App Store.)
It remains to be seen how the ability for developers to respond directly to customers will work in practice. However, at least in theory, it sounds like a very positive improvement.
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Apple is also streamlining the way that apps ask for reviews and ratings with annoying popup alerts. Today, all developers must implement their own processes and policies.With iOS 10.3, Apple is adding an API where apps can request to ask for a review but the system ultimately decides if it is appropriate. Apple has not announced plans to enforce usage of the new API though, so it is not mandatory (yet).
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@marcoarment@Jim_Lipsey Preview of what we have in store. 10.3 includes a Settings option to disable these alerts. pic.twitter.com/DXYTVdsKNM
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